1.1 We ensure that we comply with know-your-customer and anti-money-laundering laws and regulations, and will not knowingly violate know-your-customers and anti-money-laundering policies. To the extent of our reasonable control, we will adopt necessary measures and technology to provide you with Services that are safe and secure, so as to protect you against the loss caused by money laundering to the greatest extent possible.
1.2 Our know-your-customer and anti-money-laundering policies are a comprehensive system of international policies, including the know-your-customer and anti-money-laundering policies of the jurisdictions to which you are subject to. Our robust compliance framework ensures that we meet regulatory requirements and regulatory standards on both the local and global levels, and ensure the operational sustainability of our Website.
Content of Our Know-Your-Customer and Anti-Money-Laundering Policies
2.1 We promulgate and update know-your-customers (KYC) and anti-money-laundering (AML) policies to meet the standards set by relevant laws and regulations.
2.2 We promulgate and update some of the guidelines and rules in connection with the operation of this Website, and our staff will provide you whole-process service in accordance with the guidelines and rules;
2.3 We design and complete the procedures for internal monitoring and transaction control, such as rigorous identity authentication procedures, and form a professional team responsible for anti-money laundering;
2.4 We adopt risk-prevention-based approach to carry out due diligence and continuous supervision in connection with customers;
2.5 Review and regularly inspect existing transactions;
2.6 To report suspicious transactions to the competent authorities;
2.7 Proof documents of identity documents, address certificates and transaction records will be maintained for at least six(6) years; if they are submitted to the regulatory authorities, let it be understood that a separate notice will not be provided to you;
2.8 If you are from any of the high-risk and non-cooperative jurisdictions listed on the website of Financial Action Task Force (FATF) of the United States or Kingdom of Bahrain rules and laws , you will not be allowed to register as a member of this Website or use any service offered by this Website
2.9 Regularly participate in the trainings organized by the relevant authorities and provide regular trainings to the staff.
3.0 Identity Information and the Verification and Confirmation Thereof
3.1 Identity Information
3.1.1 In accordance with the laws and regulations of relevant jurisdictions and in light of the nature of entities concerned, the content of your information as is collected by us may vary, and in principle, we will collect the following information of yours if you register as an individual:
Basic personal information: your name, address (and permanent address, if the two are different), date of birth and nationality, and other information available. Identity authentication shall be based on documents issued by the official or other similar authorities, such as passports, identity cards or other identity documents as are required and issued by relevant jurisdictions. The address you provide will be validated in an appropriate manner, such as checking the fare ticket of means of transportation you use, your interest rate bills, or voter register.
- Valid id : Passport or ID . or any document requested by our AML team .
- Contact information: telephone/mobile phone number ,services bill , new Bank statement and valid email address or any document requested by our AML team.
We may request you to provide further information under circumstances to meet our KYC and AML obligations under relevant laws and regulations of Kingdom of Bahrain.
3.1.2 If you are a company or any other type of legal entity, we will collect the following information of yours to determine the final beneficiary of your account or your trust account.
Your corporation enrollment and registration certificates of the company; a copy of the articles of association and memorandum of the company; the detailed certification materials of the ownership structure and ownership description of the company, and the decision of the board of directors on designating the authorized agent of the company responsible for the opening and execution of the account of the company with the website; the identity documents of the directors, major shareholders of the company as well as the authorized signatory for the company’s account with the website, as are required to be provided in accordance with relevant rules; the company's main business address, and the company's mailing address if it is different from the main business address of the company. If the local address of the company is different from its main business address, the company shall be deemed to be a high-risk customer, and consequently the company will be required to provide additional. For more information please connect with our Support team : [email protected].